Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly and safely.
Order Processing Time
All orders are processed within 24–48 hours after receiving the order confirmation. Orders are not shipped or delivered on Sundays or public holidays.
Shipping Time
Once shipped, orders are usually delivered within 3–7 business days, depending on your location.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before completing the order. From time to time, we may also offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via SMS or email so you can track your shipment.
Delivery Delays
Delivery may take longer during high demand periods, festivals, or due to unforeseen logistics issues.
Incorrect Address
Please ensure that the shipping address provided is correct. We are not responsible for delays or losses due to incorrect addresses.
If you have any questions about your order or shipping, please contact our support team.